Escrow Team Lead
Company: Webster Bank
Location: New Britain
Posted on: June 6, 2020
If you're looking for a meaningful career, you'll find it here
at Webster. Founded in 1935 by Harold Webster Smith, our focus has
always been to put people first--doing whatever we can to help
individuals, families and businesses achieve their financial goals.
And while we've grown into a leading commercial bank, we remain
passionate about serving our customers, supporting our communities,
and making a difference in people's lives. We can make a difference
in your life, too. By empowering you to build the meaningful career
you've been looking for.
Responsibility, respect, trust, teamwork and citizenship are the
values on which Webster was founded. Together we call them The
Webster Way, and they are what set us apart as a bank and an
employer. Guided by these values, we put people first - working
hard to live up to our customers, and each other, every day.
- Perform a wide variety of operational tasks to include new
account escrow reviews,system maintenance, customer service,
research requests, and other routine daily functions associated
with Loan Operations Escrow Department Servicers.
- Tax and insurance monitoring/processing to include escrow
set-up, analysis and data remittance to 3rd party vendors
- Ensure that all loans are properly added and maintained on the
loan servicing system.
- Ensure all customer requests are answered in a timely,
efficient and correct manner.
- Ensure accurate and timely processing of all escrow payments,
escrow analyses and statements in compliance with government agency
- Comply with all federal and state rules and regulations that
effect this job position and perform and assist in required ongoing
training for those regulations as directed
- Provide operational results with strong knowledge of lending
and banking policies, procedures, and regulations.
- Assists with data collection and reporting for loan support
projects and audits.
- Other duties as assigned.
Minimum of 4+ years residential mortgage and consumer loan
Proficient with Microsoft Office (Excel, Word and Outlook). MSP
system and Onbase experience a plus.
Detail oriented with excellent organizational, analytical and
problem solving skills.
Must be able to multi-task in a fast paced environment.
Possess excellent communication (written and verbal) and customer
Ability to effectively and accurately communicate with all levels
within the organization.
Proven ability to work both independently and as a team member.
Ability to make sound decisions based upon department, bank
policies, procedures, knowledge and experience.
Equal Opportunity Employer Minorities/Women/Protected
Keywords: Webster Bank, New Britain , Escrow Team Lead, Accounting, Auditing , New Britain, Connecticut
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