Project Support Specialist
Company: TEKsystems
Location: Wappingers Falls
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description Job Title: Project Support
Specialist Location: On-site – Wappingers Falls, NY Schedule: 35
hours per week Employment Type: Ongoing role Training & Work
Schedule This position begins with an on-site training schedule of
8:30 AM – 4:30 PM , Monday through Friday, for approximately 90
days . After completing training, the role transitions into the
team schedule of 11:00 AM – 7:00 PM , Monday through Friday (35
hours/week). Company Overview We are a leading provider of medical
patient simulators, helping healthcare organizations and training
institutions deliver exceptional clinical education and improve
patient safety. Our mission is to provide outstanding service and
ensure every customer interaction reflects our commitment to
quality. Role Overview We are seeking a customer-focused,
organized, and motivated professional to join our team as a
Customer Support Specialist – Tier 1. This role is ideal for
someone who enjoys helping people, thrives in a structured office
environment, and is looking to build a strong foundation in
business operations. It is an excellent opportunity for individuals
pursuing or interested in Business Administration, offering
hands-on experience in areas such as customer support, scheduling,
documentation, workflow management, and office coordination. You
will serve as the first line of support for our customers,
providing exceptional service while developing skills that can lead
to future advancement in operations, project management, or client
services. Key Responsibilities Serve as the initial point of
contact for customer calls and emails, providing friendly and
professional support Process customer orders accurately and
maintain detailed, organized records Assist with scheduling,
documentation, and coordination to support project timelines
Prepare, organize, and distribute materials for internal teams and
customers Support day-to-day office operations and administrative
tasks, building skills relevant to business administration
Communicate proactively with customers to provide updates,
troubleshoot issues, and ensure satisfaction Contribute to
improving workflow processes and documentation practices
Collaborate with internal teams to support reporting, tracking, and
coordination activities Required Skills & Qualifications Strong
customer service background with excellent communication skills
Positive, professional, and approachable demeanor Highly organized
with strong attention to detail Ability to manage multiple tasks
and prioritize effectively Proficiency in Microsoft Office Suite
(Excel, Word, Outlook) Comfortable working independently and in a
fast-paced environment Preferred Qualifications Experience in
healthcare, medical device, or technical support environments
Familiarity with scheduling or project coordination tools Interest
in Business Administration, office operations, or organizational
management Coursework, internship experience, or foundational
knowledge related to business, operations, or office administration
Why You’ll Love This Role Career Growth: Build practical skills
that align directly with Business Administration pathways, gaining
experience in customer communication, task coordination, office
operations, and process organization. Meaningful Work: Support
healthcare training that improves patient safety and clinical
outcomes nationwide. Supportive Team: Join a collaborative
environment that values learning, development, and continuous
improvement. Job Type & Location This is a Contract position based
out of Wappingers Falls, NY. Pay and Benefits The pay range for
this position is $17.00 - $20.00/hr. Eligibility requirements apply
to some benefits and may depend on your job classification and
length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible,
the benefits available for this temporary role may include the
following: • Medical, dental & vision • Critical Illness, Accident,
and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax
contributions available • Life Insurance (Voluntary Life & AD&D
for the employee and dependents) • Short and long-term disability •
Health Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Wappingers
Falls,NY. Application Deadline This position is anticipated to
close on Feb 27, 2026. h4>About TEKsystems: We're partners in
transformation. We help clients activate ideas and solutions to
take advantage of a new world of opportunity. We are a team of
80,000 strong, working with over 6,000 clients, including 80% of
the Fortune 500, across North America, Europe and Asia. As an
industry leader in Full-Stack Technology Services, Talent Services,
and real-world application, we work with progressive leaders to
drive change. That's the power of true partnership. TEKsystems is
an Allegis Group company. The company is an equal opportunity
employer and will consider all applications without regards to
race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. About
TEKsystems and TEKsystems Global Services We’re a leading provider
of business and technology services. We accelerate business
transformation for our customers. Our expertise in strategy,
design, execution and operations unlocks business value through a
range of solutions. We’re a team of 80,000 strong, working with
over 6,000 customers, including 80% of the Fortune 500 across North
America, Europe and Asia, who partner with us for our scale,
full-stack capabilities and speed. We’re strategic thinkers,
hands-on collaborators, helping customers capitalize on change and
master the momentum of technology. We’re building tomorrow by
delivering business outcomes and making positive impacts in our
global communities. TEKsystems and TEKsystems Global Services are
Allegis Group companies. Learn more at TEKsystems.com. The company
is an equal opportunity employer and will consider all applications
without regard to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: TEKsystems, New Britain , Project Support Specialist, Administration, Clerical , Wappingers Falls, Connecticut