Client Service Team Member
Company: SLT
Location: Greenwich
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Salary: 15.69 CLIENT SERVICES
TEAM Greenwich, CT Reports To: Studio Manager Employment Status:
Part Time/Non-Exempt KEY RESPONSIBILITIES Greet and engage clients
in a positive and friendly manner Provide the highest level of
client/customer service and hospitality to all clients/prospective
clients Share pricing and class information with prospective
clients Deliver Megaformer machine demos to new clients Complete
studio tours with new clients Work alongside and support SLT
instructors to ensure a successful and seamless client check-in and
class experience Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio Ensure
prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for
retail operations Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each
class so each client receives the best SLT experience Assist in
retail inventory at the end of the month Complete opening and/or
closing checklists Perform other studio duties as needed
QUALIFICATIONS Mariana Tek software experience a plus Leadership
experience a plus Must have superior customer service skills Must
have excellent interpersonal skills and a service-oriented outlook
Must be highly organized Ability to work independently as well as
on a team Should have a strong ability to communicate clearly with
team members, clients and senior management Must be able to move
and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS Must be
available to work: Minimum of three shifts per week; minimum 4
hours each Ability to work flexible hours; early morning/late
night/ weekends Some holidays (open year-round) SLT actively seeks
a diverse applicant pool in order to build the strongest possible
team. We do not discriminate on the basis of race, religion, color,
national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status.
Keywords: SLT, New Britain , Client Service Team Member, Customer Service & Call Center , Greenwich, Connecticut
