Supervisor (RN)Nursing Home Surveyor/Complaint Investigator
Company: ISLAND PEER REVIEW CORP
Location: Albany
Posted on: February 11, 2026
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Job Description:
Job Description Job Description In this Supervisor role you will
assist IPRO’s Senior Director and the New York State Department of
Health (NYSDOH), Office of Aging and Long-Term Care, Long Term
care, with oversight of surveillance and investigation activities
related to nursing homes (long term care). These activities are
mandated to evaluate facility performance and monitor the quality
of care and services provided. Duties include but are not limited
to ensuring the quantity and quality of IPRO staff work output with
acceptable outcomes; working with IPRO’s designated staff to ensure
correct invoicing are submitted for staff; coordinating and
assisting in providing preceptor surveillance training to IPRO
surveyors; participating as a member of an interdisciplinary survey
team and producing written documentation and draft Statements of
Deficiencies (SOD); attend meetings and other duties assigned. The
position will be located at the NYS DOH lower Manhattan OR Central
Islip office. Non-travel days are based at the designated office or
telecommuting, if approved. QUALIFICATIONS: Demonstrate strong
interpersonal skills with the ability to facilitate positive
customer satisfaction in situations that are adverse or in
controversy. Ability to successfully work independently with
minimal supervision, as well as in a team environment. Excellent
written and verbal skills with the ability to communicate
professionally with co-workers, supervisors, providers, medical and
administrative personnel, and residents/patients. Ability to
translate collected information into a clear, concise, legal, and
defensible document. Excellent investigative and analytical skills.
Strong computer skills with working knowledge of Microsoft office
products, and the ability to learn new programs. If approved to
work remotely, must have secure internet that meets the speed
required to perform all work duties, must have a workspace that
provides privacy for all work-related calls, and must be able to
secure all work-related items when not in use. Must have a valid
driver’s license & the ability to travel to on-site facilities
review assignments. EDUCATION & EXPERIENCE: NYS Licensed,
Registered Nurse, required. A minimum of two (2) years of
experience in performing utilization review, claims adjudication,
medical review, fraud investigation, surveillance, or monitoring
activities, OR, three (3) years of clinical or administrative
experience, OR A bachelor’s degree in nursing and two (2) years of
clinical or administrative experience and two (2) years of
supervisory experience. Surveyor Minimum Qualifications Test
(SMQT), required. The salary range and/or hourly rate listed is a
good faith determination of potential base compensation that may be
offered to a successful applicant for this position at the time of
this job advertisement and may be modified in the future. The
salary range for this position is $109,750.00- $115,996.50 . Actual
salary range and /or hourly rate depends on a variety of factors
including experience, education, credentials, location, and budget.
The salary range and/or hourly rate listed does not include other
forms of compensation or benefits. IPRO is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, age, disability, protected veteran status or military
status or any other category protected under applicable law.
Keywords: ISLAND PEER REVIEW CORP, New Britain , Supervisor (RN)Nursing Home Surveyor/Complaint Investigator, Healthcare , Albany, Connecticut
