Care Manager
Company: Hand in Hand Development, Inc.
Location: New York City
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Care Manager Salary Range: Fee
for Service range of $100-$300/case, approx $55k-$65k Location:
Dyker Heights office, travel throughout the 5 Boroughs, Orange and
Sullivan Counties Essential Duties and Responsibilities: The role
of the Care Manager for the 5 Boros is to be responsible for the
overall coordination of services to meet the goals of the client
and their families. This is accomplished by building relationships
with the caregiver(s) and care team and acting as a liaison to
other agencies and ensuring they receive all necessary services and
implementing the plan of care. Our aim is to provide the highest
quality of care management services by complying with regulatory
guidelines and meeting agency standards. A Care Manager works with
children who are Medicaid insured and may have a medical and/or
emotional need. They ensure the member receives proper care and
assists the family by facilitating their access to services on a
monthly basis. Assists families to plan and obtain services
appropriate to the needs of the child and family. Completes the
necessary assessments to identify child’s medical, social,
educational and psychological needs. Then develops a comprehensive
plan of care based on the identified needs. Coordinate and monitor
the delivery of identified services and the proper use of
resources. Deliver at least 2 client-centered health home services
to each client on a monthly basis. Attends and participates in
continuing education, ongoing staff in-services and quarterly
meetings. Responding to feedback and corrections from company
quality assurance in a timely fashion. Perform related duties as
assigned by the Supervisor. Maintain compliance with all company
policies and procedures. Other job-related duties as assigned.
Education and/or Work Experience Requirements: Bachelor's degree is
required, preferred fields of study are Psychology, Sociology,
Social Work, or Human Services; or a minimum of 2 years of
job-related experience providing case management or medical focused
care coordination services to individuals with special needs. Must
be able to attend in-person trainings & meetings in our Midwood,
Brooklyn office approximately once per quarter. Each case requires
a monthly in-home visit and the position can be hybrid once they
have a full case load of approximately 20 cases. Excellent verbal
and written communication skills, including ability to effectively
communicate with clients, and healthcare providers. Need to use
electronic health record systems, databases, and other
computer-based tools to manage client information and maintain
accurate records. Strong organizational skills to help manage
multi-family case load. Willingness to meet with families in their
homes or communities. Bilingual is a plus. Computer proficiency (MS
Office- Word, Excel and Outlook). Valid NYS-issued driver’s
license; must be willing to travel throughout Orange and Sullivan
Counties. Ability to work independently and to carry out
assignments to completion within the parameters of instructions
given, prescribed routines, and standard accepted practices.
Physical Requirements: Ability to travel to numerous locations to
meet with clients, attend meetings and visit healthcare facilities.
Ability to safely and successfully perform the essential job
functions consistent with the ADA, FMLA and other federal, state
and local standards, including meeting qualitative and/or
quantitative productivity standards. Ability to maintain regular,
punctual attendance consistent with the ADA, FMLA and other
federal, state and local standards. Must be able to lift and carry
up to 35 lbs. Must be able to talk, listen and speak clearly.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions of the position.
Hand In Hand Development, Inc., CMA is a NYS DOH approved Early
Intervention Agency that provides evaluations, service
coordination, and therapeutic services for children birth to 3 in
all 5 boroughs, upstate and Long Island. Hand In Hand is also an
approved Care Management Agency (CMA) under the lead health home of
the Collaborative for Children and Families (CCF), and provides
comprehensive care management, health promotion, transitional care,
and family support for children and young adults from birth to age
21. Hand In Hand Development is the largest CMA in New York and is
recognized as a leader and innovator in the provision of care
management services.
Keywords: Hand in Hand Development, Inc., New Britain , Care Manager, Healthcare , New York City, Connecticut
