Service Manager - Upscale Casual Dining

Company: Goodwin Recruiting
Location: New York City
Posted on: February 18, 2026

Job Description:

Job Description Job Description Join a dynamic team as a Bar & Service Manager at a full-service Asian restaurant known for its curated bar program. This is an exciting opportunity to lead a passionate team in delivering exceptional guest experiences while fostering a culture of hospitality and service excellence. Service Manager Benefits & Compensation Competitive base salary (up to 71k) with opportunities for professional growth and progression. Comprehensive medical, dental, and vision coverage. Paid time off and paid training. Employee discounts and a referral program. Flexible scheduling options available. Service Manager Requirements & Qualifications Minimum 2 years of experience in a supervisory role within a full-service restaurant. Strong commitment to outstanding guest service and hospitality. Ability to effectively resolve guest issues and maintain high service standards. Service Manager Preferred Background & Skills Experience in a fast-paced dining environment. Familiarity with front-of-house operations and team leadership. Service Manager Day-to-Day Responsibilities Oversee daily front-of-house operations with a hands-on leadership style. Inspire, support, and coach the front-of-house team to deliver standout guest service. Ensure guest satisfaction through prompt issue resolution and positive interactions. Lead by example during busy service periods, stepping into support roles as needed. Collaborate with kitchen and bar teams to ensure smooth, efficient service. Monitor guest flow, wait times, and team productivity to meet service standards. Uphold all safety, sanitation, and food handling protocols.

Keywords: Goodwin Recruiting, New Britain , Service Manager - Upscale Casual Dining, Hospitality & Tourism , New York City, Connecticut