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Windows System Administrator (Job #6428)

Location: Westport
Posted on: January 14, 2021

Job Description:

The Sr. Windows Systems Administrator will use system analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.


Responsibilities include:


• Work closely with customers and other team members to troubleshoot complex customer issues and document solutions.


• Management and operation of SQL Server, Windows 2008/2012, CRM Dynamics, SharePoint, and Active Directory


• Tasks related to risk management and security compliance including vulnerability scanning, Software, OS, Database and application patching and upgrades, measured against SLAs.


• Complete data backup and restore tasks


• Manage assigned tickets to ensure SLA compliance and customer satisfaction.


• Provide root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.


Required Skills:


• Experience and understanding with Cloud and Virtualization technologies


• Understanding of operating systems including, but not limited to:


o Windows Server 2003, 2008, 2008 R2, 2012


o Understanding of various services such as DNS, SMTP, SNMP, SSL and SSH.


• Experience supporting one or all of the following


o CMS/Collaboration systems such as SharePoint


o Enterprise Systems – Exchange, Dynamics, Active Directory, etc..


• Understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management


• Experience applying written and verbal communication skills effectively to include the following:


o Analytic, Organization, and Customer Service Skills


o Problem solving skills; the ability to manage multiple tasks under pressure and tight deadlines.

Keywords: , New Britain , Windows System Administrator (Job #6428), IT / Software / Systems , Westport, Connecticut

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