Data Steward, Customer Domain
Company: The Rockridge Group
Location: New York City
Posted on: February 17, 2026
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Job Description:
Job Description Job Description TITLE: Title: Data Steward,
Customer Domain POSITION SUMMARY : The Client X Data Steward,
Customer Domain will support the establishment of Client X’s Data
Governance policies, data procedures, and data definitions for the
Customer data domain. With a main goal of improving Client X’s
Customer data quality, the Data Steward will: Contribute to the
establishment of data definitions for the Customer domain; Develop
and document Customer data processes, business rules, and
workflows; Participate in the Customer data cleansing process;
Ensure adherence to Customer data processes, business rules and
workflows; and, Build guidelines for the Customer data lifecycle,
from initiation to activation. ESSENTIAL FUNCTIONS : Working
closely with the Sales Strategy, Analytics, and Operations team,
serve as a subject matter expert in the establishment of Client X’s
Customer data policies, procedures, and data definitions. Drive
process improvement for all data quality core processes, enabling
execution with simplicity, speed, quality and efficiency. Maintain
business dictionary and data quality at the application/database
level. Ensure compliance to data governance policies, using
analytics and tools to identify areas of data non-compliance. Serve
as a liaison between business and functional Customer domains to
ensure that data related business requirements are clearly defined,
communicated, understood, and followed. Provide guidance on data
management best practices and where appropriate, escalate to the
Data Owner. Use strong data and analytic skills to identify gaps
between Client X’s current Customer data and the future data
structure. Develop a detailed data cleansing framework and plan for
migrating historic data into the future data structure. Oversee a
team of resources to facilitate the cleansing of Client X’s
historic Customer data into the new data structure. Collaborate
with customer domain stakeholders to rationalize data needs and
define authoritative sources of data. Recommend changes to data
governance policies and procedures when and where necessary to
improve data governance quality. Influence decisions with technical
partners, internal teams, senior management, and external partners.
Develop high-performing team members and enhance department
effectiveness through coaching and mentoring, in addition to
building partner relationships internally and externally. Develop
an understanding and knowledge of key business functions related to
specific data subject areas. Understand the flow of customer data
between systems. Work with the larger analytics team to ensure data
is accurate and consumable for end users. REPORTING: This position
reports to Client X’s Customer Data Owner, a Director in Sales
Strategy, Analytics & Operations. MINIMUM QUALIFICATIONS :
Bachelor’s degree required Experience with Tibco EBX Application
(or similar) a plus 5-7 years of experience in establishing and
maintaining data governance policies, procedures, and definitions
Proven ability to work independently to lead cross-functional
projects to successful completion Demonstrated ability to work
remotely from direct manager and drive exceptional results Ability
to multitask, prioritize and meet deadlines Strong business acumen,
and excellent communication skills
Keywords: The Rockridge Group, New Britain , Data Steward, Customer Domain, IT / Software / Systems , New York City, Connecticut
