Office IT Associate – Entry Level

Company: Msccn
Location: Fairfield
Posted on: April 1, 2026

Job Description:

We are looking for a veteran who is motivated and detail-oriented honorably discharged individual with strong troubleshooting skills to help users resolve technical issues. While we will train, a proficient in Windows/macOS support, and office hardware/software installation is greatly desired. Any relevant military IT certifications is a plus Technical Awareness Operating Systems: Windows 10/11, and macOS Hardware: PC/laptop unboxing, assembly, troubleshooting, peripherals (printers, scanners, monitors) Software & Tools: Microsoft Office 365 (Word, Excel, Outlook, Teams), remote desktop, Sage 100 Contractor (desired but not required- will train) Networking Basics: TCP/IP, Wi-Fi setup/troubleshooting, IP configuration Other: Basic cybersecurity awareness, data backup/recovery, Google Workspace Desired Education Associate of Applied Science in Information Technology or equivalent certification Certifications (list what you have or are pursuing — very important for entry-level IT) Microsoft 365 Fundamentals (or similar entry-level cert) Google IT Support Professional Certificate (Coursera, Completed [Month Year]) Others: ITIL Foundation, Network, Security (if any) Additional Information Strong communicator with patience for non-technical users Available for immediate start; flexible schedule including on-call if needed Clean background check and reliable transportation This is a salaried position with access to full range of medical, vision, dental and 401k benefits Certificates/Security Clearances/Other Must be able to pass a background check. Any relevant military software or hardware awards, certifications are a plus

Keywords: Msccn, New Britain , Office IT Associate – Entry Level, IT / Software / Systems , Fairfield, Connecticut