Commercial Parts Pro
Company: Advance Auto Parts
Location: New Britain
Posted on: January 12, 2021
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Job Description:
Job DescriptionCommercial Parts ProThe Commercial Parts
Professional is an advanced level sales position capable of
providing expert customer care to professional customers. The
position is responsible for profitable growth of the professional
business by building lasting relationships with timely automotive
solutions and parts. The role has expert knowledge of automotive
systems and part knowledge. The role has the ability to source from
numerous places including special order, FDO, second source, etc.
The role has the ability to direct drivers to ensure safe, timely
and accurate delivery. Position is full time (PT on exception need
basis). MVR certification preferred.Primary Responsibilities---
Create, build and maintain professional customer relationships---
Provide GAS3 selling experience to professional customers---
Ability to achieve profitable sales and margins --- Achieve
personal and store sales goals and service objectives--- Dispatch
drivers ensuring delivery standards are achieved--- Maintain
commercial stocking programs--- Build and maintain a network of
second source suppliers--- Partner with GM to ensure proper driver
coverageSecondary Responsibilities--- Maintain core bank and
commercial returns--- Maintain commercial credit accounts---
Partner with CAM and CSM for customer and territory
alignmentSuccess Factors--- High customer retention--- Ability to
locate and stock parts--- Safety knowledge and skills--- Operating
inventory systems and store equipment--- Parts and automotive
system knowledge skills--- Operating POS and Parts lookup
systems--- ASE P2 certified or ASE ready equivalent --- Advanced
solution, project and product quality recommendation ability---
Ability to source from numerous places including special order,
FDO, second source, etc.--- Advanced selling skills for commercial
customers--- Ability to multi-task and remain organized---
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts
Pro--- Working knowledge of automotive systems, and diagnostic
ability to include: Ignition, internal engine, suspension, brakes,
electronic, exhaust, etc.--- Speak and write English (Spanish a
plus)--- The Ability to communicate effectively and build strong
relationships with customers, peers and management--- Ability to
read and interpret documents such as P&L, safety rules,
operating and maintenance instructions, parts catalogs, and
procedure manuals; ability to write simple correspondence---
Understand and execute instructions furnished in written, oral, or
diagram form--- Successfully complete the Parts Knowledge
Assessment--- Use basic math accurately: add, subtract, multiply,
and divide in all units of measure, using whole numbers, common
fractions, and decimals--- Familiarity with the Microsoft Office
Suite (i.e. Word, Excel)--- Strong organizational skills---
Understand Commercial profitability concepts, including knowledge
of competition, market opportunities, and customer prioritization
(may work with the Commercial Account Manager to determine pricing
discounts for specific Commercial customers)--- Ability to work an
assortment of days, evenings, and weekends as neededPrior
Experience that Sets a Commercial Parts Pro up for Success A
minimum of 3 years of prior automotive parts experience
preferredProven sales ability with past experience in fulfillment
of customer transactionsEducationHigh school diploma or general
education degree (GED)Certificates, Licenses, RegistrationsASE
certification preferred, but not requiredPhysical Demands The
physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus.Work EnvironmentThe work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee is usually
working inside; however, they will occasionally be outside and
exposed to various weather conditions while performing such tasks
as installing batteries and wiper blades. The employee is also
occasionally exposed to moving mechanical parts; high, precarious
places; toxic or caustic chemicals; risk of electrical shock;
explosives; and vibration. The noise level in the work environment
is usually moderate.AAPRTL
Keywords: Advance Auto Parts, New Britain , Commercial Parts Pro, Other , New Britain, Connecticut
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