Lead IT Operations Analyst
Company: Stanley Black & Decker
Location: New Britain
Posted on: January 12, 2021
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Job Description:
Job DescriptionAbout the Team Joining the Stanley Black & Decker
team means joining one of the world---s largest, fastest growing,
and most dynamic companies. Stanley Black & Decker is unique in
that we---ve got a rich and storied history dating back to 1843 but
that hasn---t stopped us from evolving into a vibrant, diverse,
global growth company poised and ready for the future.Being a part
of our team means living our core values ofcourage &
innovationagility & performanceinclusivity & collaborationintegrity
& accountabilityIt means thriving in an environment of constant
innovation and positive change. It means delivering tools,
services, and solutions that the world counts on when it really
matters. It means maintaining the highest standards in everything
you do, every day.Key Responsibilities:Accountable for day to day
functioning of all IT apps/solutions along with deploying the
release of new technologies. Responsible for designing, installing,
configuring, maintaining and performing testing of PC/server
operating systems, networks, and related utilities and hardware.
Actively manages application support vendor. Activities include
problem mgmt., performance and capacity management., service level
coordination, incident management., escalation mgmt., release
mgmt./execution, change mgmt., DR/ BCP. Recommends improvements
that reduce support costs & optimize performance.Key
Activities:Designs, builds, implements and administers tools and
solutions for platform applicationsPerforms routine maintenance
tasks for application systems such as patch management, hot fixes
and software releasesDevelops and implements standard operating
procedures and best practicesDiagnoses and resolves complex
hardware, software and connectivity problemsCollaborates with
project teams to understand technical requirementsDevelops,
maintains, recommends and supports tools and back-end utilities to
provide capacity planning managementEnsures proactive and
preventive maintenance activities are implemented to improve the
availability of services and maintain continuityProvides regular
status reportsFunctional Skills---System performance
managementScripting skills for automation of standard tasksProblem
managementAbility to simplify & standardize complex concepts /
processesExcellent oral & written communicationsAbility to tie
together solutions across systemsTechnical Skills---Working
knowledge of database systems and applicationsKnowledge of one or
more programming languagesShould have experience of
working/managing application portfolios comprising of CRM like
Salesforce and Web/Customs applications based on technologies like
.Net/Java, Microsoft technologies, JQuery, Bootstrap, AngularJS,
SQL Server, Azure etcKnowledge of software lifecycles and practices
and how to best apply them for short- and long-term sustainable
systems and teamsBehavioral Skills---Good communication
skillsEffective collaborationProblem solvingAbility to
executeAnalytical thinkingStrong business acumen and customer
service attitudeEducation/ExperienceUndergraduate degree and 8-10
years relevant experience, orGraduate degree and 6-8 years relevant
experience.1-3 years of leadership experience a plus.Physical
Requirement/Work Location (On Site Critical, Partial Virtual, Fully
Remote)Partial Virtual/Fully RemoteRequisition
Number73872BRBusinessUS - Global ITNo. of Positions1EEO
StatementAll qualified applicants to Stanley Black & Decker are
considered for employment without regard to race, color, religion,
age, sex, sexual orientation, gender identity, national origin,
disability, veteran---s status or any other protected
characteristic.FunctionInformation Systems Featured Category on SBD
CareersTechnology & DataCity: New BritainState/Country/Province:
Connecticut
Keywords: Stanley Black & Decker, New Britain , Lead IT Operations Analyst, Professions , New Britain, Connecticut
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