Business Development Representative

Company: Redemption Plus
Location: Taunton
Posted on: February 19, 2026

Job Description:

Job Description Job Description Salary: Business Development Representative Location: Taunton, MA (Hybrid: 3 days onsite / 2 days remote) Employment Type: Full-Time Compensation: Base Salary Commission Performance Bonuses About Redemption Plus We aren't just a supplier; we are strategic partners to the entertainment industry. We work with family entertainment centers, bowling alleys, and cinemas to optimize their guest experience through data-driven merchandising and high-impact prize programs. Our team lives by three core values: Customer Obsessed, Accountability, and Hustle. The Role The Business Development Representative is the engine of our sales organization. In this role, you arent just "making calls"you are the first point of contact for business owners looking to grow their revenue. You are responsible for identifying high-potential partners, qualifying their business needs, and initiating the relationships that fuel our long-term growth. This is a high-visibility position that requires a unique blend of professional persistence, curiosity, and organizational discipline. While this role is a proven gateway to senior sales positions at Redemption Plus, we are looking for individuals who are committed to mastering the BDR craft and becoming the best in the industry at opening doors. Core Responsibilities Strategic Prospecting & Engagement Identify & Research: Use modern sales tools to map out decision-makers at new and expanding entertainment venues. Multi-Channel Outreach: Execute a high-volume cadence of phone calls, personalized emails, and social touches to introduce our value proposition. Inbound Management: Act as the "concierge" for incoming inquiries, providing immediate value and ensuring a professional first impression within 60 minutes. Discovery & Qualification Consultative Discovery: Lead initial conversations with GMs and Owners to uncover pain points in their current merchandising or guest experience strategy. Pipeline Velocity: Partner closely with Account Executives to ensure qualified opportunities move seamlessly from first contact to a formal demonstration. Market Intelligence: Stay ahead of industry trends and competitor movement to position Redemption Plus as the clear market leader. Operational Excellence CRM Integrity: Maintain precise, real-time records in Salesforce. You recognize that high-quality data is the foundation of high-quality sales. Sales Support: Assist the broader team with quote preparation, trade show logistics, and new customer onboarding to ensure a "wow" experience from day one. Who You Are A Professional Communicator: You can navigate a conversation with a business owner with confidence, empathy, and clarity. Disciplined & Accountable: You dont need to be micro-managed. You take pride in your activity levels and the accuracy of your work. Growth-Oriented: You have a "student of the game" mentality. You are eager to sharpen your skills in objection handling, negotiation, and business logic. Experienced: You likely have 12 years of experience in a fast-paced, customer-facing role. We value reliability and a track record of hitting targets. Collaborative: You enjoy the energy of a hybrid office environment and thrive on the feedback loop between Sales, Marketing, and Operations. Why Join Our Team? Incentivized Performance: We offer a stable base salary with a commission structure that rewards your direct impact on the pipeline. Comprehensive Benefits: Health, dental, and vision insurance. Future Security: 401(k) with immediate vesting and company match. Hybrid Flexibility: 3 days in our Taunton office for collaboration and 2 days remote for focused outreach. A Path Forward: We believe in promoting from within based on merit. Once youve mastered the BDR role, we provide transparent criteria for advancement into Account Management or AE roles. Redemption Plus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, experiences, and perspectives

Keywords: Redemption Plus, New Britain , Business Development Representative, Sales , Taunton, Connecticut