E S Resident Support Specialist-Shelter-NH
Company: Columbus House
Location: New Haven
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Columbus House, Inc. Job
Posting: Full-time 40 hrs, FLSA Non-Exempt, Essential Resident
Support Specialist VEVRAA Federal Contractor: Priority Referrals of
Protected Veterans Requested Company Overview & Mission Columbus
House opened its doors in 1982 to provide services for men and
women at least 18 years of age. Our goals quickly broadened from
the mere provision of food and shelter and simple survival, to
understanding and working toward overcoming the problems which
cause people to become homeless. Columbus House, along with its
core of loyal supporters, friends, and volunteers, has remained
committed to fulfilling its mission: "To serve people who are
homeless or at risk of becoming homeless, by providing shelter and
housing and by fostering their personal growth and independence."
Purpose Under the direction of the Manager of Shelter Operations,
the Resident Support Specialist registers and provides supervision,
safety, organization, and program management support to all shelter
residents, on-site Recovery Support Specialists, and volunteers.
The Resident Support Specialist networks with the greater New Haven
shelters and social service system and collaborates with other
Columbus House residential staff in order to provide an environment
that reflects the core values of Trauma Informed Service: Safety,
Trustworthiness, Choice, Collaboration and Empowerment.
Qualifications, Knowledge, Skills and Abilities This position
involves supervising homeless adults in a residential setting.
Individual must have demonstrated the ability to manage, motivate
and direct clients, time management and organizational skills
essential. Knowledge base of all aspects of the delivery of
residential services for the homeless population preferred. Must be
aware of mental health, substance abuse, and dual diagnosis issues;
knowledgeable of the area network providers; computer literate.
Culturally competent; must possess the capacity to work within a
team and foster teamwork. Must have a general understanding of
crisis intervention skills, confidentiality, boundaries, universal
precautions. Able to foster a Harm Reduction philosophy within the
work environment. Strong empathic skills. Bi-lingual
English/Spanish preferred. Responsibilities Attend/share all
required Columbus House and network meetings. Complete all required
charting, logs, incident reports; oversee intake, departures, and
daily roster and programs. Supervise clients to ensure compliance
with all house rules. Assist in ensuring security of the shelter
building. Adhere closely to scheduled shift start times and remain
on duty until replacement has arrived. Other related duties as
assigned. Supervision: Manager of Shelter Operations Salary Range:
$18.00 per hour Schedule: Sunday– Thursday 4:00 p.m. to 12:00 a.m.
Benefits Medical, dental, vision benefits are offered along with
other additional voluntary coverages with full time employment 401
K retirement plan with employer matching contribution Paid time off
10 paid holidays Please send your resume and a cover letter to
Human Resources Generalist, Columbus House Inc., 586 Ella Grasso
Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430
or email to hr@columbushouse.org or apply at www.columbushouse.org
Equal Opportunity/Affirmative Action Employer: Protected Veterans
and Individuals with Disabilities Encouraged to Apply
Keywords: Columbus House, New Britain , E S Resident Support Specialist-Shelter-NH, Social Services , New Haven, Connecticut
