Mobile Housing Team Director
Company: Community Access Inc
Location: New York City
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Founded in 1974, Community
Access continues to uphold and operate as a pioneer of supportive
housing and social services in NYC for people with mental health
concerns. We proudly lead advocacy efforts that rally our community
to promote human rights, social justice, and economic opportunities
for all. We are built upon the simple truth that people are experts
in their own lives. Our programs are spread across 25 locations and
include over 1200 units of supportive housing in three boroughs,
the Howie the Harp Advocacy Center, Peer-driven Crisis Respite
Center, Adult Home Initiative, Assertive Community Treatment (ACT)
and the Intensive Mobile Team (IMT). Program/Department Description
Community Access provides affordable housing, supportive services,
education, training and employment services, integrated
rehabilitation and treatment services, and care coordination to
individuals with psychiatric disabilities, histories of
homelessness, substance use, criminal justice involvement and
serious health concerns. The Housing department provides permanent
and affordable supportive housing for individuals living with
mental health concerns and low-income community residents and
families, as well as licensed transitional residential programs for
individuals moving from institutions into the community. Services
are geared towards assisting people in maintaining their housing
and moving forward with their lives in stable community-based
environments. Overview The Director of the Housing Mobile Team
provides administrative oversight and leadership for the Housing
Mobile Team which works with individuals living in Community Access
Supported Housing who present complex needs such as mental health
or behavioral crises or challenges with aging in place. The
Director is responsible for supervision of all team members. They
are responsible for ensuring that services are provided within the
scope of the agency’s mission and values as well as meeting all
funder and agency standards for staff recruitment, staff
supervision, record keeping, reporting, budgeting, collaborating
with other departments and programs and developing and maintaining
relationships with community members and organizations. Key
Performance Indicators Completes all internal and external
reporting as required on time. Utilize all required systems to
complete responsibilities (PSYCKES, Healthix, CAPS, NIMRS, MAVEN,
etc.). Provide weekly supervision for assigned staff and document
supervision notes in the official record. Forward staff recruitment
needs to HR within one week of known staffing vacancy. Screen
applicants for vacant positions within three business days of
application. Ensure that assessments are completed on time. Ensure
completion of progress notes for all contacts, collaterals, and
engagement attempts within 2 business days Job Qualifications Have
an understanding, appreciation, and commitment to the philosophy
and mission of Community Access. Commitment to person-centered
treatment strategies, upholding participants’ rights, and
self-determination in service provision. Master’s degree in social
work or related field, Licensed in New York State LCSW or LMSW
required. Minimum of three (3) years direct clinical experience
with adults in a behavioral health setting. Knowledge of
multi-disciplinary mobile team experience, required. Minimum three
(3) years supervisory or management experience. Experience
developing, implementing and evaluating program and participant
goals. Experience training, coordinating and evaluating the work of
clinical and support staff. Demonstrated leadership skills, ability
to work as part of a team and skill in communicating program goals
and holding people accountable to reaching them. Ability to
prioritize and meet deadlines. Be creative and flexible. Able to
show initiative and be responsible for follow through. Be skilled
in conflict mediation/negotiation and have an assertive approach to
problem solving Available to work a flexible schedule, mornings,
evenings and weekends in response to participant needs. Must be
able to work in the community, including use of public
transportation. Must be able to lift and carry 20 pounds. Computer
proficiency in Windows operating systems and programs, such as MS
Word, Excel, PowerPoint, as well as comfort with learning new
electronic systems. Bilingual Spanish-speaking, preferred Must be
fingerprinted and cleared by the New York State Justice Center
Bilingual candidates are encouraged to apply. Interested candidates
should apply on www.communityaccess.org/jobs. Community Access is
an Equal Opportunity Employer. M/F/D/V. Women, People of Color and
Members of the LGBT community are strongly encouraged to apply. We
are dedicated to a workforce where at least 51% of our employees
identify as having a personal experience using mental health
services. www.communityaccess.org
Keywords: Community Access Inc, New Britain , Mobile Housing Team Director, Social Services , New York City, Connecticut
